Ok perfect!
As reason code, I'll take "WI".
I'll send the package back in the next few days!
Thx for the really very good customer service!
Regards Philipp
-----Ursprüngliche Nachricht-----
Von: Animal Paintball [mailto:info@animalpaintball.com]
Gesendet: Mittwoch, 11. Juni 2008 22:04
An: Philipp Riedl (.net)
Betreff: Re: AW: AW: Package received - Cold Fusion
Thats about it. Just fill out the return sheet, and we will give you a
100% refund.
Thnx again
Mondo
Philipp Riedl (.net) wrote:
> Hi Mondo!
>
> Oh..ok!
> I think I'll send them back, because I'm not really happy!
> As soon as you get the new supplier and the new pant, I would be happy if
> you could inform me, that I can order a new one!
>
> I saw on your website the return sheet!
> What else do you need??
>
> Regards Philipp
>
> -----Ursprüngliche Nachricht-----
> Von: Animal Paintball [mailto:info@animalpaintball.com]
> Gesendet: Mittwoch, 11. Juni 2008 21:52
> An: Philipp Riedl (.net)
> Betreff: Re: AW: Package received - Cold Fusion
>
> Hello Philipp
>
> Unfortunatly the supplier that we had that was making our pants shut
> down. We are looking and speaking to several different pant
> manufacturers, but truthfully, Im not sure when we will have the new
> design and if it will even be the same design. Since we would be making
> a whole new pant, we may want to make some modificaitons or upgrades
>
> If you like you can send them back for a total refund or keep them. What
> ever you want to do we will do.
>
> Thnx
> mondo
>
> Philipp Riedl (.net) wrote:
>
>> Hi Mondo!
>> Thx for the very fast answer!
>> I didn't get a info depending the change to the defender Pants!
>> Would it be possible, that I send you the SP Pant back, and as soon as you
>> get yours back in stock, that you can send me a new pair (probably in size
>> M, because L is quiet big
)?
>> That would be great because I'd like to have your pant, and I'm looking
>> forward to it since I first had in mind ordering at your shop!
>>
>> Regards Philipp
>>
>> -----Ursprüngliche Nachricht-----
>> Von: Animal Paintball [mailto:info@animalpaintball.com]
>> Gesendet: Mittwoch, 11. Juni 2008 21:38
>> An: Philipp Riedl (.net)
>> Betreff: Re: Package received - Cold Fusion
>>
>> Im sorry Phillipp, I thought our designers had notified you. We are
>> totally out of stock of the Animal Pants. So we had started using the
>> Smart Parts Defender pants with the custom upper thighs. If they will
>> not do, please feel free to send them back and we will give a total
>> refund. I do apologize, but we just ran out, because they were soo
>>
> popular.
>
>> Thnx
>> mondo
>>
>> Philipp Riedl (.net) wrote:
>>
>>
>>> Dear Tania & Mondo!
>>>
>>> I got your package today!
>>> The jerseys, barrelcover & headreages look great! They couldn't be
>>>
> better.
>
>>> They are better then I imagined!
>>>
>>> But I have a problem and I have to complain something!
>>> The pant you sent me isn't a custom pant made by animalpb. The pant I
>>> received is the "normal" SmartParts Defender Paintballpant. The only
>>> customized thing on the pant is, that you printed our url on the side of
>>>
>>>
>> the
>>
>>
>>> pant.
>>> When I compare the pant with the pictures on your website, it's not even
>>> nearly the pant I expected and I was hoping to get!
>>>
>>> Do you have an idea how we can solve this problem?
>>> Please let me know if you have an idea, because this isn't the pant I
>>> ordered!
>>>
>>> Thx in advance for your help and your mostly really very good work!
>>> Regards
>>>
>>> Philipp Riedl
